aurora dota 2 Privacy Policy

This Privacy Policy explains how aurora dota 2 collects, uses, stores, and protects the personal information of users on our Philippines gaming platform. We are committed to handling your data responsibly and in line with applicable Philippine data protection law.

Last updated: January 2025 | Applicable jurisdiction: Philippines

1. Information We Collect

When you register or use aurora dota 2, we collect several categories of information to operate the platform, process transactions, and comply with legal obligations. The types of data we collect include:

Account information: Full name, date of birth, email address, and password created during registration.
Identity verification data: Government-issued ID details may be requested for account verification and anti-money laundering compliance.
Payment information: Transaction records, deposit amounts in Philippine Peso (₱), withdrawal history, and the payment channel used (e.g., GCash, Maya, InstaPay). We do not store full payment credentials — payment processing is handled by the respective service providers.
Device and browser data: IP address, device type, operating system, browser version, and screen resolution, collected automatically when you access the site.
Usage data: Pages visited, games accessed, betting activity, session duration, and interaction logs within the platform.
Cookies and similar technologies: See Section 3 for details on how we use cookies.

2. How We Use Your Information

aurora dota 2 uses the information collected for specific, legitimate purposes related to the operation of the platform and our legal obligations. Your data is used to:

Create and maintain your registered account and verify your identity.
Process deposits, withdrawals, and other transactions in Philippine Peso.
Comply with anti-money laundering (AML) regulations and Philippine gaming authority requirements.
Detect and prevent fraud, unauthorized account access, and platform abuse.
Communicate important account updates, security notices, and service changes via email.
Improve platform performance, fix technical issues, and analyze usage patterns to enhance the user experience.
Enforce our Terms and Conditions and other applicable policies.
Support responsible gaming by identifying unusual patterns and enabling self-exclusion features.

We do not use your personal data for unsolicited marketing communications. If we introduce optional marketing emails, we will seek your separate consent.

3. Cookies and Tracking Technologies

aurora dota 2 uses cookies and similar technologies to make the platform function correctly and to understand how users interact with the site. Cookies are small text files stored on your browser or device.

We use the following types of cookies:

Essential cookies: Required for core platform functions such as maintaining your login session, remembering your account preferences, and enabling secure transactions. These cannot be disabled without affecting core functionality.
Analytics cookies: Used to understand aggregate usage patterns — which pages are visited most frequently, how users navigate the site, and where technical issues occur. This data is used in aggregate form only.
Security cookies: Used to detect and prevent fraudulent activity, including tracking unusual login patterns and device fingerprinting for account protection.

You can control non-essential cookies through your browser settings. However, disabling essential cookies may prevent certain features of the aurora dota 2 platform from working correctly. We do not use third-party advertising cookies or tracking pixels for external ad networks.

4. Data Storage and Security

Your personal data is stored on secure servers. We implement standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls limited to authorized personnel, and regular security reviews.

We retain your account data for as long as your account remains active and for a period thereafter as required by Philippine law, including AML record-keeping requirements. If you request account closure, we will retain only the data we are legally required to keep and will delete or anonymize the rest within a reasonable timeframe.

No method of transmission over the internet is completely secure. While aurora dota 2 takes the security of your data seriously, we cannot guarantee absolute security. We encourage you to use a strong, unique password and to keep your login credentials confidential.

aurora dota 2 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data in the following limited circumstances:

Payment processors: We share transaction data with local Philippine payment service providers (e.g., GCash, Maya) solely to process deposits and withdrawals.
Regulatory compliance: We may disclose your information to Philippine gaming regulators, law enforcement agencies, or financial intelligence units when legally required to do so.
Service providers: We may engage third-party technical service providers (e.g., hosting, analytics) who process data on our behalf under strict data processing agreements. These providers are not permitted to use your data for their own purposes.
Legal proceedings: We may disclose data if required by court order or applicable law.

In all cases, data sharing is limited to what is strictly necessary for the stated purpose.

6. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), registered users of aurora dota 2 have the following rights regarding their personal data:

Right to access: You may request a copy of the personal data we hold about you at any time.
Right to correction: You may request that inaccurate or incomplete information in your account be corrected.
Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations (e.g., AML records).
Right to object: You may object to certain processing of your data, such as analytics tracking, where it is not essential to the operation of your account.
Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, contact the aurora dota 2 support team at [email protected] with the subject line "Data Privacy Request." We will respond within a reasonable timeframe and may require identity verification before processing your request. For questions about your account, the FAQ page is also a useful starting point.

7. Protection of Minors

aurora dota 2 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete the associated data. If you believe a minor has used this platform, please contact us at [email protected] so we can investigate and take appropriate action.

8. Policy Updates and How to Contact Us

aurora dota 2 may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page. We may also notify registered users via email or an in-account notice for significant changes.

We encourage you to review this page periodically. Your continued use of the platform after any update constitutes your acknowledgment of the revised policy.

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact the aurora dota 2 data protection team at:

Email: [email protected]
Subject line: Privacy Policy Inquiry

For general platform and account questions, visit the FAQ page. For information on your account rights and platform usage rules, see the Terms and Conditions.

Questions About Your Data?

If you want to review, update, or request deletion of your personal information on aurora dota 2, reach out to our support team. You can also explore the FAQ for answers to common account and privacy questions.